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For contracting officers

Buying Line Three for an office.

Vendor identifiers, both ways to pay, and the documents for your file.

Two ways to pay.

Prepaid credit by card, or monthly billing after use, by card or purchase order. Which should I choose?

For federal buyers. A monthly cap of $1,250 or less keeps a year’s spending within the federal micro-purchase threshold: $15,000 for most purchases (FAR 2.101, as of October 1, 2026). Keep each prepaid purchase under it.

Annual spending above the threshold needs your contracting office’s normal competition rules; a monthly cap doesn’t change that.

Don’t split one purchase into several to stay under a threshold (FAR 13.003), and check your card’s single-purchase limit.

Caps
The lowest monthly cap is $50. A request that starts while the month’s cap has room is allowed to finish, even if it goes over the cap. The next request is refused until the next month, or until you raise the cap. If you lower the cap below this month’s usage so far, new requests stop at once. Per-key caps are optional limits inside the account’s cap. The $50 minimum is per account, not per key.
Rates
Every customer pays the same published rates, with 60 days’ notice of any change. On monthly billing, your rates are locked for 12 months from sign-up; after that, the published rates apply. If a model is retired, we give 60 days’ notice and move you to a replacement at the same or a lower price.
Taxes
Prices are in US dollars and exclude taxes. If your organization is tax-exempt, give your exemption at checkout or on the order.
Agreements
Government and enterprise customers may sign a negotiated agreement; ask through [email protected].

Prepaid credit (card)

Prepaid credit

  1. Prepaid credit: any amount you choose, from $100, in whole dollars. Prepaid credit is for anyone paying by card: a government purchase card, a company card or a practice card.
  2. Once early access opens, prepaid credit is bought online by card: choose the amount, accept these terms at checkout, and pay. The receipt comes by email.
  3. The balance is held in dollars, not tokens. Usage draws it down at the published rates in effect when the usage happens, and requests stop when it reaches zero. If a request is still running when the cap is reached or a prepaid balance reaches zero, Line Three absorbs that overrun and never bills it.
  4. The balance never expires and never renews automatically. You can top up at any time.
  5. Any unused balance is refunded on request at any time, and when you close your account: to the original card where the card network allows, otherwise by EFT, as your agency or company directs.

Monthly, billed after use (card or purchase order)

Monthly, by card

  1. You set a monthly spending cap. Line Three bills monthly, in arrears (after use), for the previous month’s usage, and never above your cap.
  2. Once early access opens, card checkout is online: set your monthly cap, accept these terms at checkout, and add the card. A receipt comes by email each month. Level 3 card data is passed on only if the card processor supports it.
  3. By card: charged each month for the previous month’s usage, never above your cap.
  4. A card billing authorization lasts 12 months, then stops unless the cardholder confirms renewal. Nothing renews automatically, by card or on a purchase order.
  5. Issue your first key. Close the account at any time; the last charge is for the usage up to that day.

Monthly, billed after use (card or purchase order)

Monthly, by purchase order

  1. Request a quote for the not-to-exceed ceiling you need.
  2. Issue the purchase order against that ceiling, and send it in reply to our quote.
  3. We issue keys. By purchase order: invoiced monthly, in arrears, through Wide Area WorkFlow (WAWF) in PIEE, against the order’s not-to-exceed ceiling.
  4. A purchase order’s not-to-exceed ceiling is the total for its period of performance; your monthly cap sits inside it. Usage stops when the ceiling is reached, and nothing is billed beyond it.
  5. Federal purchase orders are paid net-30 under the Prompt Payment Act: unless the order sets another date, payment is due 30 days after the payment period starts (5 CFR 1315.4(g)). 5 CFR 1315.4 on eCFR

Companies, practices, firms, and state and local offices

Practices, firms and companies buy prepaid credit by card, or pay monthly after use, by card or on a company purchase order, up to a monthly cap they set. Company purchase orders are invoiced monthly in arrears (after use) and are payable net-30, within 30 days of the invoice date. Terms printed on a purchase order apply only where both sides have signed them; otherwise these terms govern. State and local offices buy prepaid credit by card, or pay monthly after use: by card, or on a purchase order with a not-to-exceed ceiling, invoiced monthly and payable net-30 (within 30 days of the invoice).

For resource advisors

Which should I choose?

Prepaid suits units and offices that set aside an amount up front and pay by card. Check with your card approving official or contracting office whether your card rules allow paying in advance for a service.

Monthly billing suits contracting offices that pay only after the service is delivered.

Both have a hard limit, so there is never an open-ended bill.

Fiscal year
Each invoice covers one calendar month of usage and shows its dates. Prepaid credit is charged when it is bought and has no end date, so it can be used in a later fiscal year. A federal purchase order can set its period of performance to end on September 30; a new order then covers the new fiscal year. Which funds apply is your resource advisor’s decision. Line Three makes no claim about which year’s funds a month’s usage or prepaid credit must use.
Funding the year
To fund a year, plan for the monthly cap × 12, or a prepaid amount that covers the year. The team-cost estimates show both for each example team.
Invoices
A receipt for prepaid credit comes by email with each purchase or top-up. Monthly card accounts get a receipt by email each month. Federal purchase orders get one invoice a month in Wide Area WorkFlow (WAWF), which runs in the Procurement Integrated Enterprise Environment (PIEE). Each shows the month’s dates and the usage by model.

Documents for the file

  • Capability statement On this page Print this page: it prints on one page, with what Line Three offers and this page’s address.
  • Leader brief One printable page What it is, what it costs, the risks and who approves, for a commander or office lead.
  • Security overview Security page
  • Data policy Data policy page
  • Terms of service, with a section for government customers Terms page Version 1.1 (pre-launch), October 2, 2026.
  • Price list Pricing page
  • Written quote Request a quote
  • W-9 Request a W-9 No message is needed: fill in who you are and where to send it.
  • Accessibility conformance report (Section 508) Before early access A VPAT-based ACR will be published before early access opens. Until then, this website’s test suite runs automated WCAG 2.1 AA checks on every page; that is not a conformance report.
  • Section 889 representations In SAM.gov Asen Technology’s FAR 52.204-24/-26 representations are in SAM.gov.

Need something for the file?

We will send what your office needs, or say plainly that it doesn’t exist.

Contact us Security overview